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Subscription management
How do I manage my every subscription?
After logging in, click on your name in the top right corner and then select Settings from the menu.Here you will find detailed instructions on how to login. What you can manage there?. In the subscription settings, you will find:. Under account deta
How can I change the delivery date of the next order?
You can check at any time when your next delivery is scheduled and whether it is already on its way. How it works:. View your next scheduled delivery. Track your current delivery. Would you like to change your next delivery date?. This is how it work
How can I pause my every subscription?
Need a break? No problem! You can easily pause your subscription for 1 to 3 months, for example, if you are travelling or still have enough meals in your freezer. How to pause your subscription:. You will receive a notification in time before your su
How do I cancel my every subscription?
We hope you had a great time with us. If you would like to end your subscription, you will find all the information below. You can also pause your subscription temporarily in just a few clicks. How to cancel your subscription. Important:. 💬 Did you
How do I reactivate my every subscription?
Would you like to continue your every routine? No problem. Reactivating your subscription is quick and easy. Your previous subscription details are saved, so you can continue seamlessly. Log in to your account. Click Reactivate below the menu bar and
How do I change the products in my subscription?
How do I change the products in my subscription?Would you like to adjust your meals? Whether you want to swap, remove, or add new dishes to your subscription, it is quick and easy. How it works. Important. 💬 Did you not find what you were looking fo
How do I adjust my delivery frequency?
Is your delivery coming too often or not often enough?. Please note: Changing the delivery frequency has no impact on your next scheduled delivery date. You can find out how to reschedule your next delivery date here. 💬 Did you not find what you wer
How can I change the delivery date of my next order?
How to update your delivery address. Please note. To change the address, your subscription must be active. If it is currently inactive, please reactivate it first. When to make changes. 💬 Did you not find what you were looking for?Feel free to conta
Will I receive a notification about upcoming deliveries?
We will inform you in time before your next delivery arrives. Email notifications. All customers receive an automatic delivery notification by email three or four days before the next delivery date, unless emails have been marked as spam or email del
Was mache ich, wenn ich doch noch stornieren möchte? (Widerrufsrecht)
As a consumer, you have a fundamental right of withdrawal. You are a consumer if you enter into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Right of withdrawal. You have the right to withdraw from thi