Shipping and delivery
Which regions does every deliver to and how does shipping work?
We deliver using different carriers depending on your location 🚚. As soon as your order is shipped, you will receive a tracking link with all relevant details and an estimated delivery window. Final delivery is handled by the respective shipping par
What are the shipping costs? Is there a minimum order quantity?
Shipping is free from 8 meals.In Germany, you can optionally select delivery before 12:00 for an additional fee. This can be chosen in your account under Settings > Shipping method. Shipping cost overview. Is there a minimum order quantity?. Yes. For
Can I change the delivery address shortly before the delivery date?
This is unfortunately not possible.You can change your address up to three days before the delivery date at the latest. If your selected delivery date is a Monday (availability varies by country), all changes must be made and saved by the preceding T
How do I dispose of the packaging correctly? (Packaging and Recycling)
Here’s how:. 📦 Cardboard: Our cardboard is fully recyclable and can be disposed of in paper waste. 🧥 Insulation: The insulation can also be disposed of in paper waste. 🧊 Cooling elements: Please empty the contents into the drain and dispose of the
Can my parcel be delivered to a Packstation?
Short and sweet, no!. We currently do not deliver to any packing stations. This is because your order should be placed in the refrigerator as soon as possible and, above all, we cannot control the temperature in a packing station. 💬 Did you not find