every-foods

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What should I know about the every newsletter?

Your every subscription

My account

Who is behind every and what do we stand for?

How are the every meals produced? (Ingredients and production)

Are the every meals organic?

How do I prepare my every meals?

How many servings are in one pack?

What should I consider if I have allergies or specific dietary requirements?

Why does every use shock freezing and how does it work?

How long can the meals be stored in the freezer?

Can the meals be stored in the fridge?

How big is the packaging and how much fits in my freezer?

Can I refreeze thawed meals?

Did you find a foreign object or something unusual in your meal?

Why are some meals packed in bags and others in boxes?

Why do some meals contain sugar?

About every

How do I place an order with every?

Is there a minimum order quantity or value?

Can I place a one time order without a subscription?

What happens if an item is not available?

Order with every

How do I log in to my every account?

I am not receiving a login code. What can I do?

How do I create an every customer account?

How can I manage or delete my data and customer account?

How do I manage my every subscription?

How can I change the delivery date of the next order?

How can I pause my every subscription?

How do I cancel my every subscription?

How do I reactivate my every subscription?

How do I change the products in my subscription?

How do I adjust my delivery frequency?

How can I change the delivery date of my next order?

Will I receive a notification about upcoming deliveries?

Was mache ich, wenn ich doch noch stornieren möchte? (Widerrufsrecht)

Subscription management

Which payment methods can I use?

How do I change my payment method?

When will  I be charged for my upcoming order?

Where can I find my payment and order history?

How do I download an invoice for my order?

Payment

How do I redeem discount codes or gift cards?

RAUS - I have a giftcard, what now? (exisiting subscription)

How can I buy every gift cards?

I have a gift card, what now? (new customer)

I did not receive my Gift Card. What can I do?

Vouchers and gift cards

How does the every referral program work?

Referral Program

Which regions does every deliver to and how does shipping work?

What are the shipping costs? Is there a minimum order quantity?

Can I change the delivery address shortly before the delivery date?

How do I dispose of the packaging correctly? (Packaging and Recycling)

Can my parcel be delivered to a Packstation?

Shipping and delivery

I received wrong products or something from my order is missing.

Delivery problems?

Customer Service - Contact

Report delivery issue

Contact? 📥

What should I know about the every newsletter?Updated a month ago